Reboot Networks

Services

Managed IT Services

Expertly Delivered in Los Angeles & Boston

Network Maintenenace

With computers, servers, and other equipment, the task of maintaining systems can be daunting, but we can handle that for you. We test equipment to make sure it’s working up to its capacity, we export and archive important data to free up local space and keep your data intact, and we schedule automatic upgrades to ensure your system is running on the most recent version of your software. We use defined methods and procedures to ensure your maintenance is covered from A- Z, 24 hours a day, 7 days a week, 365 days a year.

LAN(Local Area Network) Support

LAN support provided by Reboot Networks includes any device or software that connects to your business network – from PCs to smart phones, including local applications like Microsoft Office as well as Internet applications. We provide the support your network needs to stay running strong.

24 x 7 x 365 Monitoring

We maximize your uptime and system reliability with our 24 x 7 x 365 monitoring. We know when potentially disruptive events occur in your IT infrastructure the moment they occur, day or night. We monitor alerts and troubleshoot issues before you even know they exist. We provide continuity and reliability throughout your infrastructure with our uninterrupted monitoring.

Hosted Services - Email

Through hosted Microsoft Exchange email, we provide secure, centrally-maintained email and data storage. We also sync your mobile device to access your email securely and reliably, with 24/7 support and 99.99% uptime. What sets our hosted email solutions apart from others is service and support provided The Reboot Way. We are a top-tier reseller of the most reliable and time-tested solutions in the industry.

Hosted Services - Online Backup

Many unexpected events can occur that may threaten the data on your computers or in your servers; from a complete system failure to a fire in the building. Hosted online backup encrypts and stores your data in secure facilities outside of your premises. We monitor, maintain, and test the solution for you, so that your data is always safe and available.

Vendor Coordination

We work with your vendors, allowing you to spend time on your core business functions. We deal with vendors on a regular basis and understand what a headache some customer service departments can be. We gladly manage non-IT vendor coordination as well, such as handling our clients’ phone companies. At Reboot Networks we truly have our client’s best interest in mind and are eager to assist them in adding IT Equity® to the growth of their business in any way possible.

Mobile Devices

Business in today’s world involves all sorts of mobile technology. It’s no longer just cell phones, we now have tablets and all sorts of other devices to use while on-the-go. With new devices come new problems to troubleshoot and more devices to sync your email, contacts, and calendars to. We provide the troubleshooting services to handle your most distressing mobile device issues. We also handle all of the configurations for you. You can even consult with us before purchasing a new device and we’ll give you our expert opinion on what works best for your needs.

24/7/365 User Support

Your employees can get the technical help they need phone or email, no matter where they are or what time it is.

Modern business computer infrastructure can be very complex, involving multiple technologies from multiple vendors. Even the best designed, best deployed, best maintained network can experience issues that can impact your employees’ productivity and cost your business money. At Reboot, we provide personalized technical support for your employees 24 hours a day, 7 days a week, 365 days a year, no matter what the issue is or where they are in the world. Whether by phone or email, our courteous, experienced techs based in Los Angeles and Boston can help resolve technical issues so your employees can remain productive. Making sure your users are well-supported and happy is another way we can provide your business with IT Equity®.

Managed Cybersecurity Services

FINRA compliance support, SOX compliance support, secure hosted email and data sharing, and more.

Reboot Networks provides fully-managed advanced cybersecurity solutions to help secure the workforce, computer infrastructure and data of computer-driven small businesses. We have extensive experience designing, implementing, and maintaining security enhancements like multifactor authentication, secure password vaults, email archiving and retention, mobile device management (MDM), local and cloud disaster recovery/business continuity plans, on and offsite data backup, device encryption, user security awareness training and more.

We also help financial firms bound by specific SEC or FINRA cybersecurity guidelines to improve their overall security by identifying the most at-risk aspects of their current computer infrastructure in relation to the guidelines, and then deploy the necessary solutions to address those risks and bring the firm more into compliance with the corresponding guidelines.

Incidents of cyber-attacks are on the rise and the targets and the methods used are continuously changing. So, we design our security programs with multiple layers of protection, from the user to their computer and beyond, to help give you confidence, safeguard what’s important, and secure your business. Investing in cybersecurity can help a business prevent even bigger losses in the future in things like employee downtime, theft of sensitive or confidential internal data, theft of client data with personally identifiable information, fraudulent financial transfers and more. Keeping your infrastructure and valuable data secure is another way we provide IT Equity® to your company.

Professional Services

Fully-scoped, managed, and executed information technology and cybersecurity projects.

Trying to keep up with client demands, cost pressures, and global competition is enough for your company to worry about, without the added stress of updating your IT infrastructure to replace aging and obsolete technology and implement new services to help keep your business productive and secure. Reboot Networks has worked with companies in many lines of business and we know how to leverage our services and expertise to match your needs. In addition to our exceptional technical services and friendly and professional customer service, we help our clients identify, scope, manage, and execute one-off technology projects. Whether it’s email migrations, office moves, enabling multi-factor authentication to protect your valuable data, cloud migrations or more, give your company the competitive edge it needs to stay ahead by investing in IT Equity®. IT Equity® is business value created by leveraging properly designed and implemented technology solutions to achieve the goals of your company.

Information Technology and Compliance Consulting

Staff Augmentation

If you have a large enterprise and a small IT staff, or would simply like to reduce your in-house IT costs, we offer quality and reliable staff augmentation to fit your needs. We also provide vacation coverage for those times you need additional support, as well as project- based staff augmentation on all size projects. Our IT experts can be a part of your team and support your company as often as you’d like, for a fraction of the cost of employing full-time techs, and with a superior variety and depth of skills. Whatever your staffing needs are, we can help provide the support necessary to keep you and your business functioning flawlessly.

Disaster Recover/Business Continuity Planning

Power outages, building fires, and other unexpected events can affect your business at any time. Planning in advance is essential in order to ensure a consistently smooth business flow during adverse conditions. A business continuity plan will consist of day-to-day operations that take place to guarantee your systems, system backups, help desk, and applications are available during an event that may disrupt your business. We will assess, design, and draft a detailed business continuity program for you. We then test to determine the impact of a disaster on your infrastructure and adjust, and customize to meet the needs of your business. We handle implementation and conduct your training, as well as annually certify the program. We make changes to the program as needed, to keep it compatible with your current infrastructure. With Reboot Networks on your side, you don’t have to worry about the unexpected affecting your daily business functions.

Compliance Support

Government regulations regarding privacy, data security, and archiving are constantly growing and changing. Don’t let an audit catch you off-guard and potentially cost your company valuable time and money. In order to protect your company from headaches and fines, you need to be sure your IT infrastructure is secure, regularly maintained, and your stored data is easily accessible. We offer the tools and expertise needed to give you the peace of mind you need to focus on your core business functions.

HIPAA Compliance Support

Compliance laws and regulations continue to become more stringent each year. You must comply with patient confidentiality guidelines as well as standardized methods of information exchange among other healthcare providers. Above all, you must ensure your information is secure. A security breach can cost your company not only a massive headache and bad reputation, but also major fines. We offer a variety of services from hosted backup, network maintenance, security auditing, and archiving that help you remain compliant. Our services offer the comfort of knowing that you’re following compliance guidelines, your data is secure, and that you have easy access to records/ data when you need it.

SOX Compliance Support

Effectively complying with the Sarbanes- Oxley Act requires your business to ensure it has proper IT controls in place. The veracity, confidentiality, and accessibility of your data as well as methodical management of your IT infrastructure are now required by law. We have extensive experience in archiving, auditing, backup, security, and all other services required to maintain the proper IT controls your company needs to stay within SOX guidelines and out of trouble.

Remote Office Support for Key Executives

Finding trustworthy, competent, and efficient service for company executives is exceedingly difficult, even with skilled in-house staff. For executives traveling globally, or working from home on the weekend, urgent IT needs often arise outside of your company’s normal support hours and locations. Whether they’re traveling around Europe or working from their home on the weekend, IT issues can arise at the most inopportune times. We offer those key executives remote office support for those times when they need help. Our 24x7x365 support covers these executives whenever they need it, wherever in the world they may be.

vCTO Management Consulting

C-level information technology planning, budgeting, and more.

We gain a deep understanding of your computer infrastructure through the process of supporting and maintaining it on a day to day basis. Our vCTO service can leverage that deep understanding by helping to align your business goals with your technology platforms. We can work with your executive team on short and long-range information technology planning, analyze and optimize workflow with technology solutions, assist with annual IT budgeting, and more. Give your company the competitive edge it needs to stay ahead by investing in IT Equity®.